Troubleshooting Advice

Troubleshooting items to check:

• Check mid server is running and has access to the backup server API.
• Check connection on data source to ensure credentials are correct.
• Check there is a data collector associated with the data source.
• Check mid server queue for REST and job errors.

Mid Server Connection

Is the status of the Mid server 'up' 

Data Source Credentials

Check connection on data source JobR workspace data source, select a data source, and select test connection.

Data Collector Associated with a Data Source

EEC Queue