Tracey Bunyard
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Activity overview
Latest activity by Tracey Bunyard-
Tracey Bunyard created an article,
What Data Protection products does JobR support?
JobR can be integrated with the following data protection systems (additional systems are in development): Veritas NetBackup Veeam Commvault Cohesity This article covers the following topics: How ...
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Tracey Bunyard created an article,
Contacting Support
Please log a ticket or send us an email if you have a question you cannot find the answer to in the Help Centre. jobrsupport@biomni.com
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Tracey Bunyard created an article,
Accessing JobR
Direct access to JobR JobR is accessed via a ServiceNow workspace. To access the workspace login directly into the JobR Workspace (https://yourcompany.service-now.com/x/biomn/jobr/home). Through t...
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Tracey Bunyard created an article,
JobR user roles
Two user roles exist within JobR. Your ServiceNow administrator assigns both; Administrator: x_biomni_jobr.administrator. A user with this role has complete access to the JobR app. User: x_bi...
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Tracey Bunyard created an article,
What is JobR?
JobR mines all your backup processes looking for potential data loss events, i.e. backup job failures, and empowers you to remediate these immediately. JobR highlights failed backup jobs from mult...
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Tracey Bunyard created an article,
Job Failures
Job Failures displays a list of all failures detected from all data sources. Each row represents a failure and by clicking the Job ID, a user can view the job details. When a record of a failure ...
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Tracey Bunyard created an article,
Logs
This is the internal JobR log that can be used in conjunction with the system logs and ECC Queue to resolve JobR issues. Only the ServiceNow admin can access this log.
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Tracey Bunyard created an article,
Operation Implementations
This list represents the various implementations of internal JobR processes. There is no need to make any changes to this list unless you are instructed to do so by Biomni Support.
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Tracey Bunyard created an article,
Technologies
This list represents the Technologies supported by JobR (currently NetBackup and Veeam) There is no need to make any changes to this list unless you are instructed to do so by Biomni Support.
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Tracey Bunyard created an article,
Actions
Actions represent activities that are initiated automatically by a rule or manually by a user through a UI action. There are a number of built-in actions: There are 2 Veeam actions that deal wi...